1. Who We Are
ONE ACC LTD ("we", "us", "our") is a company registered in England and Wales (Company Number: 17186631) with its registered office at 128 City Road, London, EC1V 2NX, United Kingdom.
We are the data controller responsible for your personal data. If you have any questions about this policy or our data practices, you can contact us at admin@oneacc.co.uk.
2. Information We Collect
We collect and process the following personal data:
- Information you provide directly: When you fill out a contact form, apply for a role, or submit a partnership inquiry, we collect your name, email address, and any other information you choose to provide (such as company name, country, CV, or portfolio links).
- Technical data: When you visit our website, we may automatically collect your IP address, browser type and version, time zone setting, operating system, and platform. This data is collected through standard web server logs.
- Usage data: Information about how you use our website, including pages visited and navigation patterns.
3. How We Use Your Information
We use your personal data for the following purposes:
- To respond to your inquiries and communications
- To process job applications
- To evaluate partnership opportunities
- To improve our website and services based on usage patterns
- To comply with legal obligations and protect our legitimate interests
4. Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal bases:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g. submitting a contact form).
- Legitimate interests: Where processing is necessary for our legitimate interests (e.g. improving our services, responding to inquiries) and your interests and fundamental rights do not override those interests.
- Contract: Where processing is necessary for the performance of a contract or to take steps at your request before entering into a contract.
- Legal obligation: Where processing is necessary to comply with a legal obligation.
5. Data Sharing and Third Parties
We do not sell your personal data. We may share your data with:
- Service providers: We use Resend for email delivery. Your form submissions are transmitted via their service. Their privacy policy governs their handling of data.
- Legal requirements: We may disclose your data if required by law, regulation, or legal process.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:
- Contact form submissions: retained for up to 12 months after your last communication with us.
- Job applications: retained for up to 6 months after the recruitment process concludes, unless you consent to longer retention.
- Partnership inquiries: retained for up to 12 months after your last communication with us.
7. International Transfers
Some of our service providers may process data outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, to protect your personal data in accordance with UK data protection law.
8. Your Rights
Under UK GDPR, you have the following rights:
- Right of access: You can request a copy of the personal data we hold about you.
- Right to rectification: You can request correction of inaccurate or incomplete data.
- Right to erasure: You can request deletion of your personal data in certain circumstances.
- Right to restrict processing: You can request that we limit how we use your data.
- Right to data portability: You can request your data in a structured, commonly used, machine-readable format.
- Right to object: You can object to processing based on legitimate interests.
- Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time.
To exercise any of these rights, please contact us at admin@oneacc.co.uk. We will respond within one month of receiving your request.
9. Cookies
Our website does not currently use cookies for tracking or analytics purposes. If this changes in the future, we will update this policy and implement appropriate consent mechanisms.
10. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All form submissions are transmitted over encrypted connections (HTTPS/TLS).
11. Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: ico.org.uk
Helpline: 0303 123 1113
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.